Services

As vessels arrive at their destination, every ship owner will have a checklist that outlines the requirements for their vessel to ensure it is well serviced and ready for the next voyage in good time. We, along with our associates, focus on prioritising every ship owner’s request to deliver quality and efficiency of workmanship.

Our Ship Agency services include sales and marketing of freight services including refrigerated cargo, inward and outward Customs clearance of vessels, port operations, load and discharge plans, cargo claims handling, bunkering, vessel and cargo documentation, timely remittance of freight collects and transshipments. We have a highly trained and dedicated team who offer crew assistance and advice in the expediting of cargo operations.

We assist you with:

Pre-Arrival/Departure

• Book pilots for inbound and outbound vessels
• Attend Port Office berthing meeting
• Submit vessel arrival condition including ROB (Bunkers IFO/MGO/Fresh Water)
• Submit vessel documents to the marine department
• Notify Customs and Immigration for clearance
• Arrange tug and mooring boat for vessel berthing and unberthing
• Arrange and/or booking mooring gangs for vessel berthing and unberthing
• Arrange supply of fresh water and provisions (upon request)
• Arrange stevedores for discharging/loading of cargo (if required)

Anchored

• Attend to the requirements of Master and Crew
• Coordinate delivery of deck stores/engine room stores/engine spare parts… etc.
• Coordinate repair work with technician for deck machinery/engine room machinery/deck and engine room hot jobs, and further assistance as requested by Master and Chief Engineer
• Delivering bonded stores to the vessel

With the demand of goods continuing its unabated growth globally, each part of the supply chain must be planned to the minutiae to meet exacting delivery times. With seagoing vessels still the undisputed transnational-mover du jour, voyages today and tomorrow can ill afford any delay.

In order to ensure today’s ships remain well-equipped, well-manned and well-provisioned, especially during transit through the world’s busiest strait — the Melaka Strait –, PMSB’s Ship Husbandry solutions ensure metal and mental fatigue of ship and crew do not become the deciding factors of delayed shipments.

Our core husbandry services include:

• Crew handling (meet and greet, hotel bookings, shore passes, travel arrangements, etc.)
• Cash to Master
• Spares clearance and delivery
• Supplies of bunker fuels, lubricants and chemicals
• Provisions and fresh water
• Waste management
• Security services
• Communications services
• Transportation services including ship-to-shore transfers
• Foreign exchange services
• Medical and quarantine services

Sea transportation remains the most economically viable option of moving goods from one end of the compass to another. Via our extensive global network of trusted sea carriers, we offer our customers complete cargo forwarding solutions to businesses, connecting our clients with the right sea freight forwarders for them.

Our local representatives are at hand to assist our clients with port-to-port Less than Container Load (LCL) and Full Container Load (FCL) sea freight services including facilitating customs clearance at the points of origin and destination for every cargo types. An additional dimension to our service is that we are ever able and willing to go the extra nautical-mile to ensure cargo unloading planning and activities support are rendered, when and where needed.

Advantages for your cargo shipment:

• Reliable transportation of your cargo which is seamless
• A single point of contact with a rapid response time
• Skilled capabilities to manage all customs, freight forwarding and consulting needs
• Profound knowledge applied in planning a wide scope of shipments
• Logistical proficiency in transporting a vast range of commodities from different sectors, including specialised and Breakbulk cargo
• Efficient Reefer Cargo experts regularly inspect temperature-controlled containers for transporting perishable commodities
• Import and export ocean freight
• Strict management in handling documents for insurance, safety and compliance inspections
• Dangerous Goods Compliance specialist
• Verified Gross Mass (VGM) requirement for LCL
• Competitive international freight rates